Overseas shipping from Historic Enterprises
Posted: Tue Dec 12, 2006 11:06 am
Just got an email this morning so I guess it's time to post this again-
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I just tried to set up an account on your website and ran in to a snag. Your site is not set up to do APO adresses so my attempts keep getting bumped back. I bring this to your attention in this forum because there are a bunch of folks who live on base overseas who will want to purchase from you.
Cheers,
Leo
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Yeah, sorry about that. The site bumps the address because we ship with UPS, and UPS won't accept an APO address. We ship to APOs via the US Post Office.
Thankfully, this is an easy thing to bypass if you'll enter a regular US street address in both the 'Ship to' and 'Bill to' spot. You can use our office address, your parent's or other relative's US address, etc.
Note in the Order Comments section of the order form that you have an APO address and want your order shipped to you at that address. Be sure to enter the entire APO address in the Order Comments section. Francena will adjust your invoice manually and send the order to your APO address.
Another bypass is payment. Our uber secure credit card processing system will check to make sure the address you enter matches the address on your credit card. If you enter a placeholder address that does not match the card holder's address, the credit card security will bump you. If you indicate that you're paying by check, it will get around security. Francena will contact you for your credit card details, and everything will be fine.
We've done this countless times and it works great. If you have any concerns about it please feel free to email me and I'll personally follow your order through the process.
Gwen
gwen@historicenterprises.com
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I just tried to set up an account on your website and ran in to a snag. Your site is not set up to do APO adresses so my attempts keep getting bumped back. I bring this to your attention in this forum because there are a bunch of folks who live on base overseas who will want to purchase from you.
Cheers,
Leo
_________________
Yeah, sorry about that. The site bumps the address because we ship with UPS, and UPS won't accept an APO address. We ship to APOs via the US Post Office.
Thankfully, this is an easy thing to bypass if you'll enter a regular US street address in both the 'Ship to' and 'Bill to' spot. You can use our office address, your parent's or other relative's US address, etc.
Note in the Order Comments section of the order form that you have an APO address and want your order shipped to you at that address. Be sure to enter the entire APO address in the Order Comments section. Francena will adjust your invoice manually and send the order to your APO address.
Another bypass is payment. Our uber secure credit card processing system will check to make sure the address you enter matches the address on your credit card. If you enter a placeholder address that does not match the card holder's address, the credit card security will bump you. If you indicate that you're paying by check, it will get around security. Francena will contact you for your credit card details, and everything will be fine.
We've done this countless times and it works great. If you have any concerns about it please feel free to email me and I'll personally follow your order through the process.
Gwen
gwen@historicenterprises.com