CUST.SERV. REVIEW:Griffin Dyeworks/2 Hearts Entwined Pottery
Posted: Tue Dec 30, 2008 1:38 pm
Hey guys,
I just happened to stumble upon this vendor as I was searching for an ink pot for a penner I'm making. This is actually 2 vendors in one - Griffin Dyeworks and Two Hearts Entwined Pottery. They carry historical dyes, natural fibers, etc., and the pottery section has historical pieces including several different aquamaniles. The prices seem really reasonable as well.
I ordered an ink pot from the site, and I just want to say that their communication and their customer service has been outstanding so far! I had a problem with using Paypal from their site, and they were super fast and super helpful with getting an invoice sent out. I have not yet recevied the pot as I just now payed for it, but will post a product review once it gets here.
Freiman, I'm not sure what your number rating system is, but I give them highest marks so far for customer service and communication. If you would rather wait until I have received the pot and do a final review before you record the rating, that's perfectly fine.
Here is the link to their site: http://www.griffindyeworks.com/store/
I highly recommend you check it out!
Cat
I just happened to stumble upon this vendor as I was searching for an ink pot for a penner I'm making. This is actually 2 vendors in one - Griffin Dyeworks and Two Hearts Entwined Pottery. They carry historical dyes, natural fibers, etc., and the pottery section has historical pieces including several different aquamaniles. The prices seem really reasonable as well.
I ordered an ink pot from the site, and I just want to say that their communication and their customer service has been outstanding so far! I had a problem with using Paypal from their site, and they were super fast and super helpful with getting an invoice sent out. I have not yet recevied the pot as I just now payed for it, but will post a product review once it gets here.
Freiman, I'm not sure what your number rating system is, but I give them highest marks so far for customer service and communication. If you would rather wait until I have received the pot and do a final review before you record the rating, that's perfectly fine.
Here is the link to their site: http://www.griffindyeworks.com/store/
I highly recommend you check it out!
Cat