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Historic Enterprises site down
Posted: Mon Apr 20, 2009 5:08 pm
by Black Swan Designs
Hi folks-
The HE server got hacked so the site is down temporarily and we're without email for the next 12-24 hours. If we don't respond to emails, the server issue is the problem, we're not ignoring you!
Jeff is frantically working on getting things moved, but it's going to take a while before we can receive email.
We are still very much in business, so we're not dead yet...and we're getting better!
We apologize for the inconvenience. The phone still works, so if you need something quickly, please give us a call at 760-789-2299. Fax is also up and running at 760-789-6644.
Thanks!
Gwen
Posted: Tue Apr 21, 2009 6:51 am
by Angusm0628
that would explain why I can't place an order online...
Posted: Tue Apr 21, 2009 10:33 am
by Black Swan Designs
Are you still having problems? The site went back up late yesterday afternoon and we thought everything was OK. If you're having problems placing an order, please let me know.
Thanks!
Gwen
Posted: Tue Apr 21, 2009 11:29 am
by Black Swan Designs
As it turns out, our website is still unable to accept orders.
To deal with this, we're having a
WEBSITE DOWN SALE
Until our website goes back up (hopefully later today), place an order by phone and receive a 10% discount on your merchandise.
This offer is good only while the website is down, so call now to get the 10% savings.
760-789-2299
Francena is standing by!!!
Thanks-
Gwen
Posted: Wed Apr 22, 2009 10:40 am
by Jeffrey Hedgecock
It's been a stressful couple of days for me and our web guy, but the site appears to be functional again.
If you have any trouble, please give us a call, 760 789 2299, 9am-6pm M-F.
Posted: Wed Apr 22, 2009 11:19 am
by Black Swan Designs
The site appears to be functioning almost normally, but just to be sure, I'm going to extend the 'Website Down' sale through midnight. Place your order through the website before 12 midnight 4-22 and receive 10% off. This applies to in stock merchandise only, and orders for clothing made to order.
If you have a problem placing your order, please email me at gwen@historicenterprises, or call Francena at 760-789-2299.
Thanks-
Gwen
Posted: Wed Apr 22, 2009 4:05 pm
by Black Swan Designs
Everything but our internal email is working properly, but I'm going to leave this sale on until midnight as I stated before.
We're adjusting previous orders manually, but for anyone else who wants to place an order and receive the 10% discount, please use the following coupon-
Coupon AA-GN0409
(DRG, we have your order and will calculate the discount manually. Francena will be in touch to get your size and colour choice. Thanks!)
Gwen