I wanted to give a huge shout out to Gwen @ Historic enterprises for customer service!!!
I put an order in and while traveling and they got right back to me, and got the order out. We had some confusion on the package, due to Phone tag such from travel and due to me being too big and size concerns for stock items. I also have to return and item due to MY mistake on ameasurement given ! I contacted them on email and today Gwen solved all my needs without any problem, same day !! It was and incredible bit of customer service !!!! It is almost enough to make me want to wear later period stuff more often !
Everything I got was well made and very nice! and had an incredible turn around time !
I would defiantly buy from them again !
On the free man scale 5 for 5
Uther
Historic Enterprises
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Duke Uther
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Ceawlin Alreding
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- Location: New Bedford, MA
Re: Historic Enterprises
I've said it before, I'll say it again.
Gwen (and HE) rocketh mightily.
I had a very similar situation to his Grace's, and had exactly the same results.
Gwen (and HE) rocketh mightily.
I had a very similar situation to his Grace's, and had exactly the same results.
This is a full-contact martial sport where twenty-year-old athletes can routinely get thrashed by fifty-year-olds with a gut and no knees
Re: Historic Enterprises
Gwen is awesome and HE stuff kicks ass. My cothardie garnered many compliments at Eastrella this year. Well done Gwen!
Best,
Mike
Lord Connal Vyse of York, known as 'Conn'
Ermine, a hounds head couped within a bordure embattled gules.
Mike
Lord Connal Vyse of York, known as 'Conn'
Ermine, a hounds head couped within a bordure embattled gules.
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Matthewv
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- Location: Adiantum, An Tir (Eugene, Or)
Re: Historic Enterprises
I'll echo this 5/5. I had a sizing issue (of my own fault) and for a very small amount they made me a custom sized pair of pants. I will buy from them again and often.
Thane Sverre Tjorkillson
"Whoever fights monsters should see to it that in the process he does not become a monster; when you look into the abyss, the abyss also looks into you." - Friedrich Nietzsche
"Whoever fights monsters should see to it that in the process he does not become a monster; when you look into the abyss, the abyss also looks into you." - Friedrich Nietzsche
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Tancred de Lanvellec
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Re: Historic Enterprises
They have rocked for many years!
That being said, I wish they made more 16th Century stuff!!
Tanc
That being said, I wish they made more 16th Century stuff!!
Tanc
Pitch a Hussie fit!
http://webpages.charter.net/apples/hussite/
http://webpages.charter.net/apples/hussite/
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Lucian Ro
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- Location: Barony of Three Rivers, Calontir
Re: Historic Enterprises
Gwen has been one of the most helpful people I've ever encountered in my reenactment "career". Big thumbs up.
Lord Lucian Ro
MKA
Scotty Riopel
Per pale argent and purpure, a dragonfly counterchanged and on a chief sable a dagger reversed argent.
When there is no peril in the fight, there is no glory in the triumph. -Pierre Corneille
MKA
Scotty Riopel
Per pale argent and purpure, a dragonfly counterchanged and on a chief sable a dagger reversed argent.
When there is no peril in the fight, there is no glory in the triumph. -Pierre Corneille
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Otto von Teich
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- Location: The Great State of Texas.
Re: Historic Enterprises
I've had GREAT experiences as well.
People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf.
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Black Swan Designs
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- Location: Ramona, CA, USA
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Re: Historic Enterprises
Aw geez guys, you're gonna make me blush with all these compliments. 
I would be unforgivably remiss if I did not give credit to my fantastic assistant Pam, who I affectionately call 'Number One'. I may be the Captain of this creaky wreck, but she's often the boots on the ground who does the work when I say 'Make it so!' (which I actually say, and she, not being a Star Trek watcher, doesn't really understand but kindly humours me anyway. She doesn't get why I took to calling her 'Number One' either, but that's another story.) I may be the one answering your email at 1AM on a Sunday, but she's the one who gets your order shipped out by 10AM on Monday so you have it for your event.
So, thanks very much for your kind words, and your continued support. We've worked hard to earn your trust and your business, and I am so pleased to see it's paying off.
Gwen
I would be unforgivably remiss if I did not give credit to my fantastic assistant Pam, who I affectionately call 'Number One'. I may be the Captain of this creaky wreck, but she's often the boots on the ground who does the work when I say 'Make it so!' (which I actually say, and she, not being a Star Trek watcher, doesn't really understand but kindly humours me anyway. She doesn't get why I took to calling her 'Number One' either, but that's another story.) I may be the one answering your email at 1AM on a Sunday, but she's the one who gets your order shipped out by 10AM on Monday so you have it for your event.
So, thanks very much for your kind words, and your continued support. We've worked hard to earn your trust and your business, and I am so pleased to see it's paying off.
Gwen