It arrived in a box-within-a-box, with bubble wrap (
The only real negatives I have for it are the fact that the bottom edge scrapes my ears when I put it on (it fits fine when I'm wearing it), and some of the brass trim is a bit "off".
Also, the way the visor fits to the skull could be better.
Customer service was great, and the item shipped and arrived within a week of my credit card being billed.
All in all, I would rate the experience as an "A"- for $200.00 U.S., I can't bitch AT ALL! As a matter of fact, I'm tickled pink!
P.S.- pics will follow later this evening.
